Comments on: 2022 Top Solar Advocate: Mike Teresso, Baker Electric Home Energy https://www.solarpowerworldonline.com/2022/07/2022-top-solar-advocate-mike-teresso-baker-electric-home-energy/ Covering the world of solar power technology, development and installation. Fri, 17 Mar 2023 17:41:54 +0000 hourly 1 https://wordpress.org/?v=6.2 By: Scot Stern https://www.solarpowerworldonline.com/2022/07/2022-top-solar-advocate-mike-teresso-baker-electric-home-energy/#comment-139870 Fri, 17 Mar 2023 17:41:54 +0000 https://www.solarpowerworldonline.com/?p=99190#comment-139870 I think that Mike has lost touch with his business. I am a happy Baker Solar customer that noticed today that all of the wiring on my solar panels is laying on my roof and no longer secured to the panels. I called Baker and held for 28 minutes and no one ever answered and then it disconnected me. I tried again with no results.

I wrote them on their internet site and they had someone call me that did not speak English as a first language and she informed me that she would have someone call me. They did and she did not speak English at all and wanted to sell me a solar system.

The hardest think to acquire is a customer and once you get one you should do everything in your power to keep them! Mike, you used to be involved with your company and that is how it grew so fast. Now, you do TV ads and no one answers your phones! Spend less on ads and more on people that can talk to your customers and you get back on track!

I’ll call one of your competitors and get them to look at my system and give me a bid on fixing it correctly. I’ll then forward the bill to you for prompt payment.

Scot Stern
A former Happy Customer

]]> By: Rees Davidson https://www.solarpowerworldonline.com/2022/07/2022-top-solar-advocate-mike-teresso-baker-electric-home-energy/#comment-138341 Mon, 21 Nov 2022 18:36:37 +0000 https://www.solarpowerworldonline.com/?p=99190#comment-138341 Congratulations Mr. Teresso!

]]> By: Eric J Carlson https://www.solarpowerworldonline.com/2022/07/2022-top-solar-advocate-mike-teresso-baker-electric-home-energy/#comment-132858 Wed, 27 Jul 2022 02:04:05 +0000 https://www.solarpowerworldonline.com/?p=99190#comment-132858 Congratulations Mike and well deserved! It’s been a pleasure knowing you and “talking shop” over the years.

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